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About Us
IDT Global Services is a leading provider of outsourced contact solutions.

We provide quality, multilingual, turn-key contact management services, offering around-the-clock, inbound / outbound, multimedia, legal and financial services. With facilities in Newark, New Jersey, Puerto Rico and Jerusalem - Israel, our multi-channel services are delivered over IDT Corporation's broadband network, providing optimal reliability, performance and security.

IDT Global helps maximize the value of our clients' customer relationships by communicating effectively with their customers, resulting in enhanced and meaningful business interactions and increased profits.

With IDT Global, there are no language issues and no cultural disconnects.

Our contact centers offer seamless solutions that surpass onshore industry standards at below onshore industry costs. And, because we utilize IDT Corporation's propriety, global broadband network, you enjoy optimal reliable, performance and security.

IDT Global is a seamless extension of our customers' activities, strengthening their performance with above industry standard service at below industry standard cost.

  • Our teams are comprised of North American and European speaking professionals
  • Well-educated workforce - over 75% of our agents are university/college graduates
  • Multilingual - over 15 native languages available from a single location
  • Our agents have had real-world business experience in diverse fields
  • We have the ability to field teams of agents who are experienced in our clients' markets
  • Offer cost savings without sacrificing quality
  • IDT's worldwide technology infrastructure
Outsourcing with IDT Global Services
IDT Global is the only contact services provider in the marketplace that can build teams comprised of agents who are native to our clients North American and European markets.

By outsourcing your business processes to IDT Global, your customers gain quantifiable savings coupled with revenue generation opportunities:
  • Quality Service
  • Significant and immediate cost savings
  • Better customer service
  • Improved operations
  • Increased revenue
  • Increase time to market
Your customers expect prompt, competent service...
IDT Global Services delivers that and more. At IDT Global, we believe in building long term relationships between you and your customers.

IDT Global's superior sales; retention; technical support and other outsourcing services has made it a partner to such international leaders as:
American Greetings (DTP), Rubric, Bank Leumi, IDT Telecom, OneTel (2nd largest UK phone service provider), Algemeen Dagblad(Second largest Dutch daily newspaper), NETGEAR, OfficeMax, Barnes & Noble, Sears, Exxon Mobil, Walgreens, Hess, Optimum Voice, The Wall Street Journal Europe and Western Union.

IDT Global Services was founded in July 2002, in Jerusalem, Israel, as a wholly-owned subsidiary of IDT Corporation.

For more information call 1-888-438-8843 or write to us – TODAY.

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