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Did you know that IDT Global Services . . .

  • Offers great earning potential and career growth opportunities
  • Has projects in 15 different languages
  • Offers state-of-the art facilities and a friendly and casual work environment
  • Employs more than 800 people in the Jerusalem headquarter
  • Is a subsidiary of IDT Corporation, a US Fortune 1000 company
Join our team today and become part of a growing international corporation!

Current Vacancies

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-         Sales Professionals - German, French, Italian, English, and Danish (McAfee) Work in Jerusalem, Tel Aviv or Be’er Sheva!

-         Technical Pre-Sales Support (McAfee) 

-        Surveyors (Midgam)

-        Call Center Support Specialist

-         Lead Generators (Merit Capital)

-         Sales Professionals (Traffic Pull)   

-         French/German Technical Support Agents (NETGEAR) Work in Jerusalem or Tel Aviv!

-         Transcribers (IDT  Transcription Services)

-         Account Managers (IDT Connect)

-         Fundraising Professionals (Fundraising)

-         Sales Professionals (Local Pull)

-         Sales Professionals (ECR)

-         Sales Professionals

-        Sales Professionals-IT Buy and Sell 

-         Quality Assurance Specialist

-        HelpDesk/ Systems Support (Level 2)

-         HelpDesk Supervisor/Manager (CNS)

 

Sales Professionals – German, Italian, Russian, and Danish (McAfee) Work in Jerusalem, Tel Aviv, or Be’er Sheva!

Job description: Carry out outbound calls to new potential customers (medium-sized businesses) on behalf of McAfee, a leading company specializing in anti-virus software, and call existing customers for the renewal of existing McAfee products and licenses. Responsibilities include ongoing management of accounts of medium-sized businesses in the US and Europe.

 

Requirements:

·         Mother-tongue speaker of one of the above languages

·         Basic English (training is in English)

·         Excellent communication skills

·         Dynamic and motivated personality

·         Team Player

·         Sales experience – a plus

·         Proficient computer skills

 

Location:  Jerusalem, Tel Aviv or Be’er Sheva (training in Jerusalem)

 

Hours:  M-TH, 09:00-18:00, F: 08:30-12:30

Please forward resume to:  jobs@idtglobal.com

 

Surveyors (Midgam)

Job description: Carry out outbound calls to Surveyors for various campaigns on behalf of MIDGAM, a leading survey company in Israel. Surveyors will call, collect and record the data

 

Requirements:

·         Mother-tongue Hebrew/ Russian/ Arabic

·         Excellent communication skills

·         Dynamic and motivated personality

·         Customer Services  experience – a plus

·         Good  computer skills

 

Hours:  S-TH, 16:00-21:45, part time available

Please forward resume to:  jobs@idtglobal.com

 

Technical Pre-Sales Support (McAfee)

Job description: Assist McAfee telesales staff during the sales process. Conference in sales calls and resolve inquiries in all technical aspects related to McAfee’s security solutions and customers’ network setup.

 

Requirements:

·         BS in Electrical engineering, computer science or equivalent degree

·         Network infrastructure, installation, and configuration experience

·         Knowledge of Anti-virus products

·         Previous helpdesk experience – a plus

·         Team Player, Dynamic, and organized

·         Good communication skills

·         Mother-tongue French, German, Dutch, Spanish + Fluent English

 

Hours:  M-TH, 09:00-18:00, F: 08:30-12:30

 

Location:  Jerusalem

 

Please forward resume to: jobs-p@idtglobal.com

 

Call Center Support Specialist

 

Job description:  Create reports, administer call center telephony, assign rights and administer company CRM to match client needs. Candidate will be responsible for trouble shooting technical problems with the call center telephony platform. The job includes extensive work with databases, technical tools, and development platforms.

 

Requirements:

 

·         Knowledge of MS Excel – a must

·         Basic knowledge of SQL -  a big advantage

·         Knowledge of any of the following languages: VBA, VB Script, Java script- a plus

·         Team player, friendly and service-oriented

·         Fluent English and Hebrew

 

Hours: S-TH, flexible

 

Location:  Jerusalem

 

Please forward resume to: jobs-p@idtglobal.com

 

 

Lead Generators (Merit Capital)

Job description: Make outbound cold calls to small businesses offering a cash advance which will be repaid through a percentage of the clients' daily credit card transactions.

 

Requirements:

 

·         Strong sales skills - a must

·         Sales or Lead Generator experience – a plus

·         Self Motivated, patient, positive personality

·        Mother-tongue English

·         Computer savvy - Word, Internet, Email 

 

Hours: M-TH, 16:30-24:30

Please forward resume to:  jobs@idtglobal.com

 

 

Sales Professionals (Traffic Pull)

Job descriptionTraffic Pull helps North American businesses manage their online advertising campaigns. Using Google and Yahoo's advertising networks, Traffic Pull distributes keyword advertising across the Internet to promote local businesses.

Phone sales professionals will be responsible for identifying market potential, initiating the sales process, and closing sales, as well as expanding sales for existing accounts.

Requirements:

·         Some SEO or PPC (Pay-per-click) experience OR strong internet advertising knowledge – a must

·         Sales experience – a plus

·         Self-starter and go-getter

·          Great communication skills

·         Mother-tongue English

Hours: M-TH, 16:00-24:00, part-time option available

Please forward resume to:    jobs@idtglobal.com

 

 

French/German Technical Support Agents (NETGEAR)

Job description:  NETGEAR, a prestigious company that specializes in networking solutions is hiring tech/non-tech support agents.  Agents will provide tech support to customers on NETGEAR wireless home products.

Requirements:

·         Mother-tongue German and/or French

·         Basic English – a must (training is in English)

·         Polite with good phone manner

·         Customer service orientation

·         Great computer skills

·         Technical background/orientation - a plus

Location:  Jerusalem and/or Tel Aviv  

Hours:  M-F, Day Hours

Please forward resume to: jobs@idtglobal.com

 

Transcribers (IDT Transcription Services)

Job description: Audio transcription; listen to broadcasts from a national American radio station, and transcribe them accurately.

Work from home!

Requirements:

·         Mother-tongue English

·         Above-average grammar and punctuation – a must

·         Ability to type at least 70 wpm – a plus

·         Ability to work well under stress and meet deadlines

·         Prior transcription experience – a plus

·         Accurate, reliable with good common sense

·         Knowledge of political/financial and current events – a plus

·         Personal computer with high-speed Internet access – a must

·         Ability to navigate between different software applications – a must

·         Ability to do basic Internet research – a must

Hours: Full-time or part-time opportunities; afternoon, evening, overnight and early morning shifts available

Please forward resume to: jobs@idtglobal.com

 

Account Managers (IDT Connect)

Job description: Account manager for IDT Connect; receive inbound calls from clients and make outbound cold calls to US businesses offering the voice conferencing service.  Start off as Junior Account Manager and become Senior Account Manager after six months.

 

Requirements:

·         Sales/Marketing experience (telesales preferable)

·         Account management background a plus

·         Customer service skills

·         Dynamic, go-getter and self-starter

·         Good communicator who enjoys the challenge of building their own accounts

·         Mother-tongue English

 

Location:  Jerusalem

 

Hours: M-TH 16:00 – 0:00

 

Please forward resume to: jobs@idtglobal.com

Fundraising Professionals (Fundraising)

Job description:  Contact potential donors to encourage them to contribute to charitable Jewish organizations.

Requirements:

·         Friendly and outgoing personality

·         Good communication skills and well-spoken

·         Able to follow a script

·         Worldly with good common sense

·         Fundraising experience a plus

·         Mother-tongue level English

·         Basic computer skills

 

Location: Jerusalem  

Hours: S-TH:  0:00-04:00, 20 hours/week

Please forward resume to:  jobs@idtglobal.com

 

Sales Professionals (Local Pull)

Job description: Local Pull helps local businesses create online search listings that are distributed to more than 25 of the top internet search engines such as Google, Yahoo and MSN. These online listings expose businesses to thousands of local customers and significantly increase online revenues.

 

Phone agents will identify market potential, initiate and close sales process, and expand sales for existing accounts.

 

Requirements:

·         Strong sales ability

·         Dynamic, team player and go-getter

·         Good communication skills

·         Ability to work under pressure

·         Mother-tongue English

·         Proficient computer skills

 

Hours: M-TH, 16:00-24:00, part-time option available

 

Location:  Jerusalem

 

Please forward resume to: jobs@idtglobal.com

Sales Professionals (ECR)

Job description: Make business-to-business calls introducing a six-week trial of a prestigious financial PDF journal.  Maintain sales pipeline and follow up to sell subscription. 

Requirements:

·         Energetic and self-motivated

·         Ability to handle stress and work under pressure

·         Prior sales experience – a plus

·         Background or interest in financial markets - a plus

·         Mother-tongue English

·         Proficient computer skills

Hours:  M-TH, 16:00-24:00

Please forward resume to:  jobs@idtglobal.com

 

Sales Professionals

Job description: Work for leading American telecommunication and Internet companies.

 

Starting-level to senior sales positions available

Hourly wage + great commissions

Evening and night shifts available

Work is in English

Requirements:

·         Mother-tongue level English

·         Excellent communication skills

·         Strong computer skills

Please send resume to: jobs@idtglobal.com

 

 Sales Professionals –IT Buy and Sell

 

Job description: IT Buy & Sell operates a website that "matches" buyers and sellers of IT products. Phone agents will sell memberships to the website in a two-stage process: cold calling potential clients to offer a trial membership, and conducting follow up to convert to a sale.  

 

Requirements:

·                     Mother-tongue English or French (training is in English)   

·                      Proficient computer skills

·                      Excellent communication skills

·                      Dynamic and motivated personality 

·                     Sales experience – a plus 

Hours:  M-TH, 10-18 part time available

 

Location:   Be’er Sheva

Please send resume to: jobs-s@idtglobal.com

 

Quality Assurance Specialist

Job description: Monitor, assess and document all telephone presentations of customer service representatives to ensure compliance with established quality standards.  Identify representatives that need additional skill coaching and assessment.  Document calls with standardized scorecards and provide feedback and suggestions to improve telephone service productivity.  Assist management with special projects as requested.

Requirements:

·         Mother tongue Italian/ Turkish or Finnish

·         Fluent English (reading and writing) – a must

·         Professional, independent, and self-motivated

·         Basic computer skills; comfortable working in Excel

 Hours:  3-5  hours a week, flexible

 Please forward resume to:  jobs-p@idtglobal.com

 

Helpdesk/Systems Support Level 2

Job description:  Provide first and second-level desktop and LAN support in a Windows domain, Active Directory, Citrix/thin client, and Windows XP environment.  Troubleshoot and resolve all issues escalated to second level.  The position requires a hands-on approach to solving issues.

 

Requirements:

·         Minimum of 3 years of HelpDesk/Systems Support experience in a dynamic large scale Windows-based environment

·         Excellent working knowledge of Windows 2000/2003 Server and XP Pro

·         Server, desktop, and laptop computer hardware configuration, maintenance and support

·         Experience with TCP/IP, DHCP, DNS services

·         A+ Certification and MCSE or similar preferred

·         Excellent communication and customer service skills

·         Excellent troubleshooting skills

·         English at mother tongue level; Hebrew proficiency a plus

·         Ability to work independently

Hours: The position requires flexible hours, the ability to rotate through various shifts, and on-call off-hours support.

Location: Tsfat

Please forward resume to: jobs-n@idtglobal.com 

 

HelpDesk Supervisor/Manager (CNS)                                     

Job description: Supervise the HelpDesk Systems Support team.  Provide first and second-level telephony, desktop and LAN support in a Windows domain, Active Directory, Citrix/thin client, and Windows XP environment.  Ensure that SLA’s are met.  Provide guidance to the first and second level support teams and help troubleshoot and resolve all issues escalated to second level. The position requires a hands-on approach to solving issues.

 

Requirements:

·         Minimum of 2 years of HelpDesk/Systems Support and one year HelpDesk management experience in a dynamic large scale Windows-based environment

·         A+ Certification and/or MCSE and/or Computers/Telecommunications degree

·         Excellent working knowledge of Windows 2000/2003 Server and XP Professional

·         Experience with TCP/IP, DHCP, DNS services

·         Experience in administering Desktop Management system such as SMS or Altiris

·         Experience with HelpDesk Ticketing systems

·         Excellent management, communication, and customer service skills

·         English at mother tongue level; fluent Hebrew (additional European language - a plus)

 

Location:  Jerusalem

 

Hours: Rotating shifts (days, evenings and overnights) – some travel within Israel required

 

Please forward resume to: jobs-p@idtglobal.com

 

 

 
     
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