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info@idtglobal.com
For more information call 1-888-438-8843
  Call Us Today:   1.888.438.8843
Contact Solutions
Your customers expect prompt, competent service. IDT Global delivers that and more…

How well you treat your customers when they place a call is the difference between a one-time purchase and brand loyalty. At IDT Global, we believe in building long term relationships between you and your customers.

Knowledge breeds success
Our formula for success starts with understanding your business and your needs. You work hard to distinguish yourself from the competition. We want to strengthen that identity. With a decade of experience handling business-to-consumer (B2C) and business-to-business (B2B) projects, our seasoned management can fine-tune every phase of a project – from recruiting, hiring, training and implementation – to the unique requirements of your markets and objectives.

Low phone costs and high technology
As a subsidiary of IDT Corp., our global network of contact centers is built upon IDT’s proprietary broadband network.

Multilingual, educated, business experienced and agents
IDT Global is the only contact services provider in the marketplace that can build teams comprised of multilingual agents who are native to our clients North American and European markets. In total, we can provide native-level proficiency in 15 languages.

Blended Inbound and Outbound Calls
IDT Global agents can be set up to work in dedicated outbound queues or take a mix of inbound and outbound calls. We offer the option of sharing agent resources between inbound and outbound calls, allowing you to optimize agent productivity during traffic peaks and valleys.

Inbound Services

Multilingual Services
Outbound Call Management

Outsourcing

For more information call 1-888-438-8843 or write to us – TODAY.
   
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