Inbound Services I IDT Global Services

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Inbound Services

Inbound Customer Interactions

IDT Global’s integrated inbound solutions help your company acquire more customers and increase per contact revenues.

We provide a unique combination of industry knowledge, functional expertise and program management flexibility to customize a program that will meet your specific needs.

Among our areas of expertise are:

Customer Service
Direct Mail response
Help Desk
Inquiry Handling
Order capturing/Processing

Overflow Assistance
Pre- and Post Sales Support
Technical Support Levels 1 2 & 3 Software Support
Sales Acquisition / Upsell
Third Party Verification

Entrusting your customer relationship management to IDT Global ensures that your customers will receive the highest quality of service in the industry.

IDT Global focuses on developing long-term relationships with major companies who are leaders in their industries. We provide scalable programs, superior services, and exceptional quality-driven results.

Multilingual Services

Outsourcing

Outbound Call Management

For more information call 1-888-438-8843 or write to us – TODAY.

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